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Questions & Answers

Service - Dornbracht Kitchen

First-class service for premium products

Are you looking for further information, the right contact person or have you already decided on a Dornbracht product? In the following, we have put together an overview of all the essential points on the subject of service for you.

Where can I view, try and buy Dornbracht products?

You will find Dornbracht fittings and accessories worldwide in the kitchen and sanitary trade exhibitions.

How do I find the right fitting for my kitchen?

Many aspects play a role when choosing the right kitchen faucet. Did you know, for example, that over 60% of all activities in the kitchen are connected to the water point? With the right kitchen faucet you can significantly simplify many processes in your everyday life.

Ask yourself the following questions in advance:

How many drill holes do you want to plan on the worktop?
Choose between single-lever mixers, two-hole and three-hole mixers or combine the desired product type with our accessories.

Do you want your faucet to be more functional and meet the changing demands of everyday life in the best possible way?
Then you have come to the right place in the "Functions" section. Or do you want to make a real statement that convinces with optimal proportions and clear lines? Then take a look at our "Design" section.
 
Are there any special requirements for the fittings in my kitchen, e.g. wall units, kitchen islands etc.?
In the "Functions" section you will find many product solutions that take into account the individual features of your kitchen. If you have any further questions about kitchen planning, please contact your specialist retailer directly. If you are still undecided, our service team will be happy to advise you.

What surface should your fitting have?
In addition to chrome and platinum matt, we have other unique surfaces in our portfolio to make the individual and holistic design of your water point as easy as possible. An overview of the standard surfaces is available for download on the right.

In addition to fittings, does Dornbracht offer other product solutions for designing the complete water point?

Dornbracht kitchen sinks also combine the usual excellent design with the highest quality standards. Dornbracht offers a range of 3 materials that harmonise perfectly with your Dornbracht fittings. You have the choice between

You can find more information in the "Kitchen sinks" section.

*Products not available for the US market.

I can no longer find my installation, operating or maintenance instructions. How do I get the documents?

In the "Services" section you will find brochures, maintenance and care as well as operating instructions for downloading and ordering. Further documents can be found on Dornbracht Group Professional (https://professional.dornbrachtgroup.com) using our simplified search. Simply enter the series name, product type or article number in the search field. All documents are available for download on the product detail page. Should you still not find what you are looking for, our service team will be happy to help you.

Does Dornbracht also offer drinking water fittings?

Yes, our Water Dispenser delivers filtered cold or hot water (93°C) without lead times. You can find more information in the "Functions" section.

Do you also offer custom-made products?

If, when planning your kitchen, it turns out that the dimensions of a fitting or accessory do not fit perfectly into the architecture, our "x-tra Service" department can carry out appropriate extensions or shortenings. Please contact your local dealer.